---
title: Deposit agreement
description: A customer pays a deposit to hold a booking, item or place: what it holds, when it is refunded, when it is kept, and the card payment.
---

# Deposit agreement

A customer pays a deposit to hold a booking, item or place: what it holds, when it is refunded, when it is kept, and the card payment.

## Who signs

- Business
- Customer

## Fields

- Business: Date of this agreement (text)
- Business: Business name (text)
- Customer: Customer’s full name (text)
- Business: What the deposit holds (text)
- Customer: Deposit (USD) (text)
- Customer: Pay deposit (payment)
- Business: How the deposit is held (choice)
- Business: Refund within (choice)
- Business: the condition for a refund (text)
- Business: Date after which the deposit is kept (text)
- Business: Remaining balance and when it is due (text, optional)
- Business: Governing law (state) (choice)
- Business: Printed name (text)
- Business: Title or capacity (text)
- Business: Business signature (signature)
- Business: Business date signed (date signed)
- Customer: Printed name (text)
- Customer: Customer signature (signature)
- Customer: Customer date signed (date signed)

## The document

Deposit Agreement
Holding something with a deposit
This agreement is made on ____ (Date of this agreement) between ____ (Business name) (the “Business”) and ____ (Customer’s full name) (the “Customer”).

Section 1: What the deposit holds
1.1 The Customer pays a deposit to hold the following for the Customer: ____ (What the deposit holds) (the “Booking”).
1.2 While the deposit is held, the Business will not offer the Booking to anyone else, and will keep it available on the terms that were quoted to the Customer.

Section 2: The deposit
2.1 Amount, in US dollars: ____ (Deposit (USD)). The Customer pays it by card, on a secure page, before signing: ____ (Pay deposit)
2.2 The Business will give a receipt. The deposit is part of the price of the Booking and will be deducted from what the Customer pays for it, unless it is refunded as set out below.
2.3 The Business will hold the deposit ____ (How the deposit is held). No interest is paid on it unless the law requires.

Section 3: When the deposit is refunded
3.1 The Business will refund the deposit in full, within ____ (Refund within), if: ____ (the condition for a refund).
3.2 The Business will also refund the deposit in full if it cannot provide the Booking, or if it changes the terms in a way that is materially worse for the Customer.

Section 4: When the Business keeps the deposit
4.1 If the Customer cancels, or does not go ahead with the Booking, after ____ (Date after which the deposit is kept), the Business may keep the deposit.
4.2 The Customer agrees that the deposit is a fair estimate of the cost to the Business of holding the Booking and of the loss it would suffer if the Customer does not go ahead, and is not a penalty. If the Business has lost more than the deposit, it may not claim the difference unless the original terms allow it.

Section 5: How to cancel
5.1 The Customer may cancel by writing to the Business. The date that counts is the date the Business receives the message.

Section 6: If the Booking changes
6.1 If the Customer asks to move the Booking to a different date or to change what it includes, the Business will tell the Customer within five business days whether it can, and any difference in price. If it can, the deposit carries across to the changed Booking.
6.2 If the Business has to change the Booking in a way that makes it materially different, such as a different date or place, the Customer may choose to accept the change or to cancel and receive a full refund of the deposit.

Section 7: Paying the rest
7.1 The rest of the price, which is ____ (Remaining balance and when it is due), is paid on the terms quoted by the Business. The Business will give the Customer a receipt for every payment.
7.2 If the Customer does not pay the remaining price when it is due, the Business may treat the Booking as cancelled after giving written notice and a reasonable chance to pay, and the deposit is then treated as described in section 4.

Section 8: Governing law
8.1 This document, and any dispute arising out of it, is governed by the laws of the State of ____ (Governing law (state)), without regard to its rules about conflicts of laws.

Section 9: General
9.1 Changes in writing. A change to this agreement is effective only if it is in writing and signed by both sides. An email exchange does not change it unless each side expressly says that it is a change and signs it electronically.
9.2 Counterparts and electronic signatures. This agreement may be signed in separate copies, which together are one document. A signature made electronically, including by typing, drawing or selecting a signature, is as effective as a handwritten one, and each side agrees to sign and keep this agreement in electronic form.

Signatures
By signing below, each party agrees to this document and confirms that the person signing has the authority to do so.
Business

____ (Printed name)
Printed name

____ (Title or capacity)
Title or capacity

____ (Business signature)
Signature

____ (Business date signed)
Date
   Customer

____ (Printed name)
Printed name

____ (Customer signature)
Signature

____ (Customer date signed)
Date

## Use it

Sign up free and this template opens in your workspace with the fields already placed: /signup?starter=deposit-agreement

A starting point in plain words, not legal advice. Change anything that does not fit before you send it.
